Tickets Roles & Permissions
Who can do what in Tickets
Tickets has the following roles and permissions:
| Role | Description | Permissions |
|---|---|---|
| Admin | Full access including tags, teams, and settings | view_dashboard, manage_tickets, manage_tags, manage_teams, view_team_data |
| Member | Can manage and collaborate on tickets | view_dashboard, manage_tickets |
| Viewer | Read-only access | view_dashboard |
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